Psychosocial Service

With the indication for a stem cell transplant, the life of an entire family changes abruptly. Nothing is as it used to be. Everyday life gets out of hand and new structures usually have to be found for a longer period of time.

During the entire medical treatment of the child, high psychological demands are placed on the family, which put different burdens on the individual family members.

The Psychosocial Service offers advice and support to the sick children and adolescents as well as to their parents and siblings during this difficult phase of their lives.

Psycho-oncology and Social Work

When it is clear or very probable that a stem cell transplantation will be performed a psycho-oncologist as well as a social worker will contact the family promptly. Both employees are always at the family's side during their stay at the hospital with their knowledge and experience and accompany the family until the end of the therapy. They act as continuous contact persons for all psychosocial issues before, during and after the transplant.

Possible questions to the social worker could be: 

"How do we organize the time of the hospital stay? Who cares for the siblings? What about my job? What do I say to my employer? Where can we, the parents, stay during the transplant? What benefits can I apply for from the health insurance fund, the nursing care fund, the pension office and the pension insurance institution?"

Possible questions to the psycho-oncologist could be: 

"How can I support my child during the transplant period? Is there also psychological support for my child? As a mother and father, how do I get through the time of the transplant? Is there any support in the clinic for me in relation to dealing with my child's illness or its possible consequences? How do I manage that my other children do not feel neglected at this difficult time? Are there external support offers or aftercare offers that we as a family can take advantage of after the transplant period?"


The integration of children and young people into the daily routine on the ward is accompanied by the varied offer of the educators (individual care). Creative offers, games, celebrations of festivals, etc. are specifically used to maintain a connection to "normal life" for the children and adolescents despite their illness and the changed everyday life as well as to offer them fun and distraction. Numerous toys, game consoles and DVDs can be borrowed. A colourful range of materials for creative work is also waiting for the children and adolescents.

The educators also take care of the very small patients. They take care of them if the parents need a short break.

If parents are unsettled by their child's disease in their educational style, they can contact the educators with their questions at any time.

Sports Therapy

Thanks to the success of the scientific project BISON (movement therapy in pediatric stem cell transplantation), sports therapy is an integral part of the psychosocial therapy concept.

Sports scientists/Sports therapists perform varied, effective and individually tailored exercise
throughout the entire medical treatment. Fun and joy of exercise support preventively and acutely the patients in their recovery process. 


In Summary

  • Support in the organisation of hospital stays and everyday life
  • Social legal advice (loss of earnings, domestic help, reimbursement of travel expenses, care allowance, severely disabled card, family or youth rehabilitation, etc.)
  • Psychological support
  • Supporting conversations (sorting of feelings and information, support in dealing with the disease or coping with the illness, support in making decisions, etc.)
  • Support for therapy-associated problems (difficulties in taking medication, handling of therapy side-effects, preparation for stressful procedures, etc.)
  • Crisis intervention
  • Advice and mediation of external support offers
  • Game educational support
  • Sports therapy
  • Sibling day

    ... and much more

Contact Persons

Psychosocial contacts Stem Cell Transplantation


Team Assistant

V. Fehling
T +49 69 6301-4774

Office Hours
Mon and Thu: 10:00-16:00
Tue and Fri:     10:00-14:30
Buildung 32, Entrance C, 1. Floor



L. Ngono
T +49 69 6301-85401


Social Work

A. Pach
T +49 69 6301-80477


K. Burkhard

N. Niebergall (Ambulanz)


Sports Therapy

A. Friedrich

S. Schäffner

H. Stalf


Psychosocial contact Immunology

J. Vogler
T +49 69 6301-6431


In addition, the team is supported by teachers of the
Heinrich-Hoffmann-Schule, School for the Sick of the City of Frankfurt am Main.